• South Central Crisis Service

    CommuniCare, in partnership with Yale University, Department of Psychiatry, through its Yale Behavioral Health (YBH), offers an after-hours crisis response program called the South Central Crisis Service. Its core elements are as follows:

    Telephonic Crisis Service
    The telephonic crisis service provides the foundation for all crisis and community bed programs. This component offers clinical assessment and triage services to mental health and substance abuse agencies throughout the southern portion of region two.

    Emergency Mobile Crisis Service
    Mobile crisis services are offered 24 hours per day on weekdays, weekends and holidays.

    Ancillary Services
    Regional Warmlines provide consumers with peer-based, after-hours support. SCCS partnered with Warmlines which resulted in an effective integration of clinical risk management into peer led programs.

    Persons in Recovery Involvement
    For the past several years SCCS has placed an emphasis on peer involvement, and employs a person in recovery who contacts clients to obtain feedback for quality improvement planning.

  • Contact Information

  • CommuniCare Offices
    85 Willow Street, Building A, Suite 3
    New Haven, CT 06511
    p. (203) 553-7234
    f. (203) 553-7239

    John O’Rourke
    p. (203) 553-7234 ext. 2016

    Bettor Choice Outpatient Problem Gambling Treatment
    Debra Cannon, Program Manager
    p. (203) 553-7234 ext. 2017

    SAFE Family Recovery Program
    Simone Ketchum, Program Supervisor
    p. (203) 553-7234 ext. 2011

    Community Support for Families
    Glorimar Teixeira, Program Supervisor
    p. (203) 553-7234 ext. 2012

    Latino Behavioral Health Services
    Sarah Finke, Latino Coordinator
    p. (203) 483-2630 x1236

    South Central Crisis Services
    Jennifer Hagelston, Crisis Coordinator
    p. (860) 388-7855

    All referrals to programs should go through individual agencies, websites are listed below.

  • Visit Our Partner Agencies

  • Hours

  • Monday and Friday
    8:30 am to 5:00 pm

    Tuesday through Thursday
    8:30 am to 8:00 pm

    Crisis Services available after hours.